1. Who we are

These Terms and Conditions apply to the website redknightsoftware.ro (and related pages operated by us) and to the digital services we offer. The site is operated by Redknightsoftware, based in Craiova, Dolj, Romania. Contact: office@redknightsoftware.ro, phone +40 771 740 262.

By browsing this website or requesting our services, you agree to these terms. If you do not agree, please do not use the site or place an order with us.

2. What we do

Redknightsoftware is a digital agency. We design and build websites, web applications, e-commerce solutions, integrations, hosting and maintenance, SEO, motion, branding-related digital work, and software products such as CarDealerSync and Roomplanner.

Public pages on this site are for information only. A binding project starts only after a written offer or contract that both parties accept (email confirmation of an offer is enough unless we agree otherwise).

3. Using this website

You may use the site for lawful purposes only. You must not attempt to disrupt the site, scrape it aggressively, introduce malware, or misuse contact forms (spam, false identities, or content that is illegal or abusive).

Content on the site (text, design, logos, images, code demos) belongs to Redknightsoftware or our licensors. You may not copy or reuse it commercially without our written permission, except for fair personal viewing and sharing public links.

4. Projects and deliverables

Scope, timeline, fees, payment schedule, and acceptance criteria are defined in each offer or contract. Work outside that scope is billed separately after we agree in writing.

Unless the contract says otherwise: (a) we retain ownership of our pre-existing tools, frameworks and know-how; (b) after full payment, you receive the rights needed to use the deliverables for their intended purpose; (c) third-party licences (fonts, plugins, stock, SaaS) remain subject to their own terms and may require ongoing fees you pay directly.

You are responsible for providing accurate content, brand assets, access credentials, and timely feedback. Delays on your side may shift deadlines without liability on our part.

5. Payments

Invoices are due as stated on the invoice or in the offer (typically within the agreed number of days). Late payment may pause work and may incur interest allowed by Romanian law.

Deposits or milestone payments are non-refundable once the related work has started, unless we cancel for reasons solely attributable to us.

6. Warranties and liability

We deliver professional work with reasonable care. We do not guarantee uninterrupted hosting, zero defects, specific business results (traffic, sales, rankings), or compatibility with every future browser or third-party change.

To the extent permitted by law, our total liability for a project is limited to the fees you paid us for that project in the twelve months before the claim. We are not liable for indirect or consequential loss (lost profits, data loss from causes outside our control, business interruption), except where Romanian law forbids such limits (e.g. wilful misconduct).

7. Confidentiality

Both parties keep confidential information received from the other side confidential and use it only to perform the project, unless disclosure is required by law or the information is already public.

8. Portfolio and references

Unless you object in writing, we may show publicly released work (screenshots, name, URL) in our portfolio, website and proposals. Confidential or unreleased work stays private.

9. Products and third-party services

Product sites (for example CarDealerSync or Roomplanner) and partner tools may have additional terms. Third-party platforms (hosting, payment, CRM, analytics) are governed by their own providers; we are not responsible for their outages or policy changes.

10. Changes and governing law

We may update these terms. The version published on this page applies from the update date shown above. For ongoing contracts, material changes that affect you will be communicated when relevant.

These terms are governed by the laws of Romania. Disputes are handled by the competent courts in Craiova, Romania, without limiting any mandatory consumer rights that may apply.